Bassetts Nissan

Nissan Drivers Get Peace of Mind with New App Feature Stolen Vehicle Tracking

20
Feb
2024
by Bassetts Nissan
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In February 2024, Nissan is introducing a Stolen Vehicle Tracking function to its UK customers as part of the company’s ongoing pledge to maximising user convenience and peace of mind.

Stolen Vehicle Tracking is a subscription service provided in collaboration with Vodafone Automotive, Nissan’s service provider, allowing connected vehicles to be tracked and located using the vehicle’s GPS. Law-enforcement can also track the vehicle and coordinate its recovery, while ignition could be deactivated remotely by the Vodafone operator if requested by the police.

The Stolen Vehicle Tracking function is available on ARIYA, Qashqai (produced from June 2022), and X-Trail (produced since September 2022).

Customers can check if their vehicle is equipped with the Stolen Vehicle Tracking service by going to the ‘Nissan Store’ section of the NissanConnect Services app and if their car is compatible, they will be able to activate the subscription at a cost of £99*, ensuring 12 months of enhanced security.

The Stolen Vehicle Tracking function comes with a range of advantages:

Added vehicle security: 24/7 support for additional peace of mind for Nissan owners. Online activation: Effortless activation via the NissanConnect Services app.

Proactive guidance: Instant notifications if the vehicle is towed without the owner’s knowledge. They can then follow the steps in the app to recover the vehicle.

Cross-border support: Seamless interaction between all parties thanks to an extensive European network ensuring local language communication between call centre operators and police, as well as call centre operators and customers.

Direct law enforcement contact: Direct communication between Vodafone Automotive operator and law enforcement authorities within Europe to share tracking information and support the recovery of the customer’s vehicle.

Remote ignition deactivation: In some scenarios, law enforcement authorities may ask for the vehicle’s ignition to be deactivated to support recovery. Vodafone Automotive operators collaborate to keep the process as seamless as possible.

“The addition of Stolen Vehicle Tracking brings an additional level of peace of mind for our customers. They can use their cars fully and park it either at home, or in less familiar locations, confident that in the case that their Nissan is removed without their permission, they will be able to use their NissanConnect Services app to help the police identify its whereabouts and recover it,” said Guillaume Pelletreau, Vice President, Electrification and Connected Services, Nissan AMIEO region.

The expansion to the features on the NissanConnect Services app complements the existing features, which include remote control of the horn and lights – to help customers find their vehicle in a car park for example; remote door locking or unlocking; car locator for those situations when the owner is picking up the car parked by someone else; and, on electric vehicles, remote climate control, so the car can be pre-heated or cooled before the journey starts.

Other features include monitoring of vehicle health, driving history and analysis, speed alerts and location alerts.

“With the addition of Stolen Vehicle Tracking to the suite of functions on the NissanConnect Services app, customers will enjoy added reassurance to the existing comfort and convenience offered by their Nissan vehicle via the app,” said Guillaume Pelletreau.

Why not visit our Swansea showroom to speak a member of our team about this exciting new feature?

* Pricing is valid as of February 2024, Nissan reserves the right to update as they deem necessary. For more information refer to the NissanConnect Services app, Nissan Store section.

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